1. INTRODUCTION

• Shamrock Jack's Irish Pub ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Shamrockjacks.com, purchase tickets or merchandise, connect to our Guest WiFi, or communicate with us.

• By using our services, you consent to the data practices described in this policy.

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2. INFORMATION WE COLLECT

• We collect information in several ways, including when you provide it directly to us, automatically through your use of the website, and from third parties.

  • A. Personal Information You Provide:

    • Contact Data: Name, email address, postal address, and phone number (e.g., when buying tickets, shipping merch, or signing up for newsletters).

    • Payment Data: Credit/debit card details and billing information. Note: We do not store full credit card numbers on our servers. Transactions are processed by third-party secure payment gateways (e.g., Wix Payments, Stripe).

    • Account Credentials: Username and password if you create a customer account.

    • Communications: Content of emails, contact forms, or survey responses you send to us.

  • B. Information Collected Automatically:

    • Device & Usage Data: Your IP address, browser type, operating system, access times, and pages viewed.

    • Cookies & Tracking: We use cookies, pixels, and local storage to track your activity on our site (see Section 5).

    • Guest WiFi Data: If you connect to our free on-premise WiFi, we may collect your device's MAC address, device name, and duration of connection.

 

3. HOW WE USE YOUR INFORMATION

• We use the information we collect for the following business purposes:

• Fulfillment: To process ticket sales, ship merchandise, and manage reservations.

• Communication: To send you order confirmations, event updates, newsletters, and respond to inquiries.

• Marketing: To send promotional emails or SMS text messages regarding upcoming events, special offers, and new menu items (only with your consent).

• Security & Fraud Prevention: To detect and prevent fraudulent transactions, unauthorized access, and other illegal activities.

• Analytics: To analyze website traffic and user behavior to improve our website and service offerings.

• Legal Compliance: To comply with applicable laws, regulations, and legal processes (e.g., subpoenas).

 

4. SHARING OF INFORMATION

• We do not sell your personal information to third parties. We may share your data in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf, such as payment processing, email delivery (e.g., Mailchimp), website hosting (Wix), and merchandise shipping carriers.

• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

• Protection of Rights: To protect the rights, property, or safety of Shamrock Jack's, our customers, or others.

 

5. COOKIES AND TRACKING TECHNOLOGIES

• We use cookies (small text files stored on your device) to enhance your experience.

• Essential Cookies: Necessary for the website to function (e.g., keeping items in your cart).

• Analytics Cookies: Help us understand how visitors interact with the site (e.g., Google Analytics).

• Advertising Cookies: Used to deliver relevant advertisements to you on third-party platforms (e.g., Facebook Pixel).

• Your Control: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

 

6. THIRD-PARTY LINKS & SERVICES

• Our website may contain links to third-party websites, including but not limited to:

• Food Delivery: Grubhub, DoorDash, UberEats.

• Social Media: Facebook, Instagram, TikTok, X.

• Ticketing/Events: External booking platforms.

• This Privacy Policy does not apply to these third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party site you visit.

 

7. DATA SECURITY

• We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• We use SSL (Secure Socket Layer) encryption for data transmission.

• Payment transactions are compliant with PCI-DSS standards.

• However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

 

8. SMS/TEXT MARKETING TERMS

• By opting into our SMS marketing program (e.g., checking a box at checkout), you agree to receive recurring automated promotional and personalized marketing text messages (e.g., cart reminders) from Shamrock Jack's at the cell number used when signing up. Consent is not a condition of any purchase.

• Opt-Out: Reply STOP to any message to unsubscribe.

• Help: Reply HELP for assistance.

• Cost: Message and data rates may apply.

 

9. CHILDREN'S PRIVACY

• Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such data, we will take steps to delete it.

 

10. YOUR PRIVACY RIGHTS

• Depending on your location, you may have certain rights regarding your personal information:

• Access & Correction: You have the right to request a copy of the personal data we hold about you and to correct any inaccuracies.

• Deletion: You may request that we delete your personal information (subject to certain legal exceptions, such as tax record retention).

• Opt-Out: You may unsubscribe from our marketing emails by clicking the "Unsubscribe" link at the bottom of the email.

• To exercise these rights, please contact us at the email address provided below.

 

11. CALIFORNIA PRIVACY RIGHTS (CCPA)

• Although we are located in New York, we respect the privacy of California residents who may purchase merchandise from us. Under the California Consumer Privacy Act (CCPA), California residents have the right to request disclosure of the categories of personal information collected, the sources, the purpose of collection, and the categories of third parties with whom it is shared. We do not sell personal information as defined by the CCPA.

 

12. CHANGES TO THIS POLICY

• We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" at the top of this page. Your continued use of the website after any changes constitutes your acceptance of the new Privacy Policy.

 

13. CONTACT US

• If you have questions or comments about this Privacy Policy, please contact us at:

 

Shamrock Jack’s Irish Pub

4554 Culver Rd, Rochester, NY 14622

Email: ShamrockJacks@Yahoo.com

Phone: (585) 323-9310